Important Updates

Our Current Surgery News…

Coil Clinic with Clare

This will be a dedicated clinic for the fitting and removal of coils (IUD/IUS). This service is being introduced to our surgery on Wednesday 17th July with the hopes of running them regularly going forward. Appointments are available to book now with Clinician Clare, and can be booked by contacting our surgery.

Dr Ali is now providing joint injections for patients who are eligible. If this is something you may benefit from, please contact our surgery for further information.

Joint injection areas included in his services are as follows;

Hand & Wrist
Elbow
Knees
Hip & Greater Trochanteric Bursa
Shoulder
Foot & Ankle

Medication Reviews

We are now pre-booking all routine non-urgent medication reviews with out in house pharmacists. These appointments can be pre-booked (this avoids patients having to make multiple calls at 8am) and frees up our GP’s time to see other patients with the most complex needs.

We kindly ask you to pre-book your medication reviews in advance unless you are advised otherwise.

Enhanced Access Appointments

We now have enhanced access appointments from

The hubs are located at:

Long Lane Surgery – Coalville – LE674RD
Castle Medical Group – Ashby de la Zouch – LE65 2LP
Ibstock Surgery – Ibstock – LE67 6JP
Measham Medical Unit – Measham – DE12 7HR

What is Enhanced Access?

In North West Leicestershire, the 12 practices are working on collaboration as a primary care network (PCN). As a PCN, this allows us to work differently and provides services jointly or at a scale.

These are all between:

6:30pm-8:00pm – Monday to Friday

9:00am-5:00pm – Saturday

They include GP appointments, blood tests, smear tests, dressings, long term condition reviews, other vaccinations and will add other services as required to meet the needs of our patient populations.

Appointments are available to book and cancel through your GP practice. When your practice is closed please telephone 01530 566550. If they are unable to answer your call, please leave a message or email llrib-llr.nwlpcn@nhs.net.

Online Services

Patients can access appointments bookings (including GP appointments, blood tests and medication reviews), request prescriptions and view their records using our SystmOnline access.

We kindly ask you book your appointments in the correct slots when using our Online Services, otherwise your appointment may need to be cancelled.

If you have any queries regarding the use of our online services, please click here for SystmOnlines Patient Guide.

Pharmacy First

Pharmacy first is a scheme that launched on the 31st of January 2024 by NHS England and the government. It enables patients to receive treatment for specific conditions straight from their local pharmacy, without needing to see a GP. Highly trained community pharmacists are now able to prescribe prescription only medications such as antibiotics and antivirals when necessary to help treat specific illnesses.

What can the pharmacy treat?

There are seven new conditions that the pharmacies are now able to see and prescribe treatment for.

Uncomplicated Urinary Tract Infections (Females 16-64)
Shingles (18 years and over)
Infected insect bites (1 year and over)
Acute sore throats (5 years and over)
Acute sinusitis (12 years and over)
Acute ear pain (1 – 17 years)
Impetigo (1 year and over)

Who can’t they see?

Male UTI
Pregnant ladies with UTI
Ongoing/ reoccurring UTI
UTI if patient has catheter
Shingles under 18
Pregnant ladies with shingles
If you have had shingles for over 7 days
Ongoing/reoccurring impetigo
Impetigo on breastfeeding ladies
Feeling systemically unwell with impetigo
A bite or sting outside of the UK
Individuals under 5 with sore throat
Reoccurring sore throat/ tonsillitis
Recurrent sinusitis (4 or more annual episodes)

How does it work?

When you call the GP surgery, your illness will be triaged by a member of staff and if you fit the criteria, a referral will be sent over to a local pharmacy. You would then need to contact the selected pharmacy within one hour after the referral, to arrange a face-to-face appointment where they can further assess your illness.

For more information please visit Pharmacy First: what you need to know – Department of Health and Social Care Media Centre (blog.gov.uk)