Due to the continuing high demand for appointments and following recent patient comments about the problems obtaining an appointment, the Doctors have employed an Advanced Nurse Practitioner on a Monday and Tuesday to try and increase the availability for everyone. To ensure that appointments are made for the appropriate person our clinical administrators will be asking you questions to ensure you are booked into the right clinician. Emma our Advanced Nurse Practitioner can see most queries including infections, rashes, injuries etc. The Doctors would be most grateful for your support in this new procedure to ensure maximum availability for appointments going forward.
Please do not use the ring back option when calling the surgery - especially at 8 am. The quickest way to get through to reception is to keep trying.
We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire. Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.
Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP. The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.
These appointments will be available at the following locations:
- Loughborough Urgent Care Centre at Loughborough Community Hospital
- Coalville Community Hospital
- Hinckley and Bosworth Community Hospital
If you would like to know more please speak to a member of practice staff.
In order for us to improve the services we offer, you may be asked after each appointment with the practice to complete our questionnaire. There are just two questions which will only take a few moments of your time.
If you spot any signs of cancer, go to your doctor to get it checked out. You're not wasting anyone's time, and if it isn't serious, your mind will be put at rest. But if it is cancer, early diagnosis can make all the difference. The sooner cancer is detected, the better the chances of successful treatment.
If you want to be healthier, it's a lot easier changing one thing at a time. To help you on your way, Change 4 Life have got 10 great, healthy goals for you to choose from. Then, to boost your success they'll give you all the support, tips and ideas that you need to change your life.
So sign up and start looking forward to a healthier new you!
Since April 2015 you can access GP services online, such as; book appointments, order repeat prescriptions and look at summary information of your medical record. Now (or in the very near future) you may be able to view your detailed coded record (DCR). You need to register with your practice to use these services. Please ask at reception.
You could save your own or someone else's life, or help limit the long-term effects of stroke, by learning to think and Act F.A.S.T.
F - Face – has their face fallen on one side? Can they smile?
A - Arms – can they raise both arms and keep them there?
S - Speech – is their speech slurred?
T - Time to call 999 if you see any single one of these signs of a stroke.